From: Pramod Singh Rawat
Date: Monday, 20 January 2020 at 6:30 PM
Subject: Corporate Team Activity | 1 day Options- Thanks & Feedback on your stay arrangements at Baghaan resort
First of all, accept my sincere apology for getting back a little late.
You know, we could have never enjoyed to such a great extent without your guidance and company. You have always been very innovative in organizing such big trips with so ease and believe me, everyone in the team was truly appreciative about you, the way you had a friendly gesture was awesome.
You got 10/10 and in fact, we were ~50 that day so 500/500 marks ☺
Pramod Singh Rawat
From: Philip Friot
Date: Monday, 20 January 2020 at 6:03 PM
Subject: Re: Thanks and your feedback on your trip to India
Thank you for all of the attention afforded to me during my trip. Every detail was provided for during my stay. The guides were professional, courteous, and knowledgeable. I thank you for consideration and hope to travel again to India in the future. Perhaps I can make up for the failed trip to Varanasi.
From: Pradeep Agarwal
Date: Wednesday, 6 November 2019 at 4:55 PM
Subject: Thanks and Feedback on your trip arrangements to Char Dham
Thank for asking feedback on our recent Char Dham Yatra. I would highlight as following: on behalf of my other companions:
It was an extremely pleasant and successful trip we all had.
Good hotels and food throughout specially Divine Resort at Rishikesh.
Good transport and welcoming staff.
Good porter service and helicopter ride.
Bhoj Vasa could have been improved in terms of accommodation. We understand there was not much choice there.
We would say that your travel agency is highly recommended and we will would like to use it again. In addition we will promote you wherever we can.
Sanjay has been very hospitable and phoned me almost on daily basis.
From: philippe DiRuzza
Date: Saturday, November 2, 2019 10:39 PM
Subject: Philippe Di Ruzza- India Trip . Feedback
We are just back in France after a wonderful trip in India. Many thanks to you and all the Team Grey Eagles for the perfect organization and devoted assistance .
We hope to see you soon again, either in India again or in France ,
With my best regards,
Philippe and Marie Di Ruzza
From: Brigitte Foedinger
Date: Friday, 14 June 2019 at 1:45 PM
Subject: feedback on my trip to India, 1.-15.05.2019
Dear Ladies and Gentlemen,
Dear Sanjay Sharma,
my trip to India was an outstanding experience of any kind. Especially the organisation by Team Grey Eagles did better than mx expectations could have ever been. There was not a single moment where something went out of control. Sanjay Sharma had thought on everything and was the most kind guide together with Padma Aon Prakasha.
In relation to the accomodations I understand that we’ve got the most perfect available hotels in every region. The hotel in the Himalaya was not really charming and very cold but also here I know it was the best we could get there.
As for the Dunagiri Resort Hotel, I think it should be mentioned that food was okay but serving us for 5 days mostly the same things was not so nice, though it is not a big complaint as I personally could not really eat at this time.
Also at the Dunagiri our meditation room, the pyramid, was internally painted all in gold over the most disgusting mold. I did not feel well at all in this pyramid and for whatever reasons this came from, I would therefore not choose a journey coming back to this place. I felt so much lighter when we finally left Dunagiri, a place, where obviously all others felt well. Did they?
I do not know if the dip in the river Ganges was really a good idea thoug I really apreciated it. I can only say that the day after, when we came back to Delhi my digestion problems started and would not stop for 10 days. I only mention it timingwise as I was not afraid about the Ganges; it was a sacred ritual and therefore protected in some way, I feel.
The drivers were extraordinary good!
As for the domestic flights it should only be mentioned in advance that luggage weight is not the same as for international flights and maybe overweight has to be paid. Besided that all domestic flights were really nice.
I would always recommend Team Grey Eagles and here especially Sanjay Sharma for organising a tour in India.
Thank you so much for taking care in your most loving way.
From: Susan Wood
Date: Monday, June 3, 2019 11:50 PM
Subject: Thank You!
Thank you for your mail. I thought I sent the following to you, but it was sitting in my drafts.
As a world traveler with various guided groups, plus experience guiding my own, I can give an A plus to Team Grey Eagles of India. Never have I experienced a more competent, informed, compassionate, fun loving, and ready-to-solve-any-glitch-at-a-moment's-notice-with-a-smile Guide. All of my needs were met promptly, and his service exceeded my expectations. "No problem, I can do that" was his mantra. When I asked him to set up a side trip to several areas I was interested in visiting before the group arrived, his eye to price, quality, history, and places of local interest was impeccable. These Sanjay side trips were among the highlights of my trip.
Sanjay Sharma's infectious positivity kept the group hiking happily up rugged paths to visit ancient caves of Eastern masters. And when there was a dangerous traffic jam on a narrow lane overlooking a fathomless precipice, Sanjay jumped out and expertly detangled the traffic safely. The seemingly impossible situation was resolved in thirty minutes.
I definitely recommend booking the Grey Eagle Team as a group, or for private touring. You won't be disappointed or frustrated. You'll eat well, avoid illness, and you'll return home healthy and wiser.
From: Mehta M.D., Atul
Date: Sunday, May 1, 2016 10:33 PM
Subject: Feedback on your trip arrangements in India
Everything was just perfect. It was nice seeing you in Shrinagar and I shall see you in Budapest. Thanks for all your efforts and personal attention. My family and I had a great time.
Best wishes always,
From: Trip Planning Team
Date: Tuesday, May 3, 2016 11:21 AM
Subject: Thank You!
Hi Sanjay & Team!
We would like to acknowledge and thank you for all the hard work and support you provided us during our yet another association at Bhimtal. You and your team have always made sure of zero inconvenience and best treatment before even asking for.
All your support and best of the class services has earned you yet another year of association and marking it for consecutive 3 years for now.
You always extended an helping hand beyond your call of duties. Like you did by providing transport during 'Paragliding activity' and made sure we do save time for other outdoor activities. You always made the team comfortable before your comfort.
We thank you again for all your services and looking forward for more fruitful trips in future.
Trip Planning Team
Date: Monday, November 16, 2015 1:21 AM
Subject: Thank You!
My apologies for the delay in this much deserved “thank you” for all the great work and coordination you did for my trip with my wife, Barb, to India. I got home to a very busy schedule this last week and am just now digging out! Also thank you for our parting gift: we are “eating our way” through a bit more of India back at home.
We had a fantastic time in India in large part due to your great efforts at coordination/organization. Our tours in Delhi, Agra, and Jaipur were spot on regarding wonderful sights and very professional / knowledgeable / personable guides. Most importantly the guides adjusted well to our pace of wanting to enjoy each sight versus see more! A slower pace was much appreciated in all locations. We were not on a “check list” tour of seeing everything, but, enjoying each sight to the fullest.
Also we appreciated the fact that you checked in with us almost every day to assess our status. That was an added plus. Hence, Barb and I affectionately nick named you “Dad”! We knew you were always just a phone call away in case an issue arose. But we never had to ring as there were no issues.
An added plus was our driver Ajay (hope I spelled that correctly). He did a great job and despite a bit of a language barrier we communicated well. He has a great sense of humor and nicely tolerated our desire to take pictures all along the way. Barb thinks he should be a Formula 1 driver given his abilities to navigate the traffic chaos with a constant smile on his face!
I look forward to another trip to India someday. We would very much like you to be the coordinator again! We wish you the best success with your business!
Mike (and Barb)
From: Dr. Sanjeev Mehta[email@example.com]
Date: Sat, 7 Nov 2015 15:33:12 +0000
Subject: Thank You!
Thank you very much for your help and assistance at all times.You are most kind and caring, and that reflects in your work and everything that you do.
Wish you great success in your new ventures.
Wish you a very Happy Diwali and a wonderful new year.
Date: Fri, 4 Jan 2013 08:41:16 +0530
Subject: Thank You!
Thank you very much for setting up a wonderful trip for us. We had a really great time. It was a very special experience for the kids.
We will recommend you to anyone we know is looking for a tour.
From: Akash Falke [mailto:firstname.lastname@example.org]
Sent: Monday, October 06, 2014 8:30 PM
Subject: Lupin_ACCP_CHEST meeting 2014/15
To: Sanjay Sharma
As this season for REALM is over with our last meeting of REALM India, I would like to thank the entire team for supporting all the programs as an event partner.
We have been successful in all our programs and are appreciated well by all our respected doctors.
I want to appreciate the hospitality of team with special appreciation to Mr Sanjay Sharma for his hard work and overall handling of the event. I think he kept the audience involved in all activities.
From: Manuel [mailto:email@example.com]
Sent: Tue, 15 Sep 2015 19:52:45
Subject: Re: India trip Feedback
To: Sanjay Sharma
Hello Sanjay, sorry about the delay replying, between arriving to loads of work and jet-lag we're still trying to recuperate.. We arrived on time, around 7:30am, tired but very happy to have been in your country, an unforgettable experience not only for the natural beauty of it and the magnificent palaces and places we visited but the kindness and warm welcoming people we met everywhere we went, always welcoming us with a smile and accommodating gestures. The transport we were offered was comfortable and cozy and made us feel very secure everywhere we went.
The personnel in change of the whole tour operation were always on time to meet us and ready to help and provide to all our needs, specially people like Kamaljit who's sweetness and gentle demeanor impressed Alba and myself so much. All our guides were very well prepared and could answer all our questions about such interesting places we were so lucky to be able to visit and learn from. Your Co. services be certain will be offered as a priority to everyone we know will want to visit your country. We already miss the good times and the beautiful people of India, the sightseeing and the food, the music, the atmosphere, hopefully sooner rather than later we will be able to meet again.
Thank you for all you did for us, it was a pleasure to meet Bittu as well.
Alba and Manuel
From: GOLDEN TRINETRA & YOUR 24/7 COUNTRY REP [mailto:firstname.lastname@example.org]
Sent: 07 August 2014 13:38
Subject: THE BEST FAM EVER!! THANK YOU ALL
To: Sanjay Sharma
Dear Sanjay and Team:
I would like to extend my sincerest gratitude for the extremely wonderful Fam Tour experience I have ever made so far; I am proud to share this to all the agents I will meet and truly excited to share a story to them.
The personal touch, careful handling, extended service/s are pleasingly exceptional!! I salute all the guys and team who made this program possible most specially to Sanjay whose patience and untiringly passion to give us the best program, to put a smile on our faces is present on a top priority.
I wish each and everyone continued success in all of your endeavours.
With best regards,
From: Jonathan Hobby <email@example.com>
Date: Mon, Mar 11, 2013 at 1:59 PM
Subject: Re: India Trip in Mar. 2013
To: Sanjay Sharma
Many thanks indeed for a great trip. We had a really wonderful time.The Itinerary that you prepared for us worked very well - I had thought that it might be a bit busy, but it was fine, and we saw more than I thought was possible. The flowers and cake for our anniversary were a lovely touch.
The Amber Palace and Fatehpur Sikri where particularly fascinating. Jaipur is an extraordinary city - Davinder was an exceptional guide, very knowledgeable, he was keen for us to see as much as possible, but tailored the visit to our requirements.We missed the elephant ride as we were a little late out of bed (in spite of Raju's best efforts) and the queue was so long that we chose to drive to the amber fort instead.Raju (our driver) was first class, he drove well and was most professional, we felt very safe in spite of the traffic. - he also took us to see a bathing area 1hr from Jaipur which was v. interesting. I cannot recommend him highly enough.
Our guide for the Fatephur Sikri (Nazim?) also did a really great job. The Taj Mahal was impressive and the early visiting time missed the queues. Manoj was very knowledgeable, and we had a great visit but he missed the Red Fort and dropped us off too early for lunch, which was a shame.
We very much enjoyed the Jai Mahal Palace - it has a real feeling of history, the service was first class, and the food was excellent. It is quite expensive, but I think that it offers value for money. It certainly is more interesting than the large chain hotels.I did not book the Radisson blue airport hotel through you, but it is very comfortable and efficient, and is an good choice for an early departure or late arrival.
Thanks again for all your efforts on our behalf.I will be in touch the next time that we visit.
From: Manuel Galindo [mailto:firstname.lastname@example.org]
Sent: 23 September 2013 16:29
Subject: Re: Feedback on services
I am very happy and satisfied with the services you gave me during my trip through Kathmandu, India and Kuaka Lumpur.
My dear Sanjay, I am very happy with your services, including hotels, guides, drivers. representatives. I am happy for that, and I am very thankful with you, for all the support you gave me to know your wonderful and interesting country.
From: ian pattle [mailto:email@example.com]
Sent: Tuesday, February 11, 2014 10:22 PM
Subject: RE: Feedback on your trip
To: Sanjay Sharma
Hello Sanjay (and the team)
Sorry its taken so long to reply to your email, but as you can imagine being away from home for so long things build up and needed attending to. You will also be pleased to know that I all most completely recovered and have nearly finished all my medication.So, first of all a VERY BIG thank you to you all for helping me get back to Delhi when I was ill. You and your team were fantastic and the Hotel in Delhi was really nice. It really was a shame that we had to cut short the trip at what was for us the most important part of the journey. The up side, if there is one is that we will just have to come back again !
As you know our trip was not trouble free, however you overcame those problems swiftly and professionally and we would prefer to only remember the positives of the trip of which there were so many. We loved India and its people, everybody we met were so hospitable and have taken tea with some lovely and very interesting people. The accommodation we used (apart from Kolkata) were all very nice and the food we had was very memorable for all the right reasons. (being big curry -or "gravy" fans !)
We have one last big favour to ask of you - please could you pass on our email (or forward his email to us) to Jay - the driver we had on the Udaipur to Agra section of the trip. He was such hard working and became a special friend and it was such a nice surprise when he met us at Delhi airport on the way home. We would also like to send some pictures to him of him on his Camel ride !
So, once again - thank you all - we will return to India again and we will use your services when we do.
Ian & Sue Pattle.
From: NILESH [mailto:firstname.lastname@example.org]
Sent: Monday, February 03, 2014 11:06 PM
Subject: Hello from London !!!
To: Prakash Chandra
Hope this finds u well.
Please accept apologies for not contacting you earlier.
I must thank you very much for organizing our tour & flights to South India which was perfect and we really enjoyed the tour. Flights you suggested were on time and little long wait at airports and very little hassle as did't have to take out luggage & re-check in each time.
Once again Thank you for a well organized tour & flights.
From: Krish Manichum [mailto:email@example.com]
Sent: Friday, January 17, 2014 12:13 PM
Subject: India trip
To: Sanjay Sharma
Good morning Sanjay
Wish you and your crew a happy and prosperous new year.
Our trip was really great. We appreciate all that was done by your company, the guides and chauffeurs. They were all fantastic to say the least.
The only hitch was the Goa –Cochin flights. Anyway it is fine.
Thank you once again or everything.
From: Navin Khoosal [mailto:firstname.lastname@example.org]
Sent: Friday, January 17, 2014 3:18 AM
Subject: Re: Feedback on your trip to India
To: Sanjay Sharma
Sorry for the delayed response, hope you are well.
Firstly thank you for all your assistance in arranging your part of the trip, particularly in getting Kavitha , my daughters flight to Surat arranged.
The stay at the Gateway hotel in Surat and the transfers in between were exicuted well.
The most disappionting part of the trip was the wait at the Mumbai train station , at that part of the morning there are no decent facilities.
The train rides to and fro from Surat were very uncomfortable. We are not familliar with the terminology regarding the standard of seating on trains. In future a flight from Mumbai to Surat would be a better option.
Appreciate your proffessional service.
You will hear from us for our future travels to India.
From: Lenny Govender [mailto:GovendLE@eskom.co.za]
Sent: Friday, January 10, 2014 11:09 PM
Subject: RE: Feedback on your trip arrangements
To: Sanjay Sharma
Hi there Sanjay/Santosh.
All the best to you and your families in 2014.Firstly I would like to take this opportunity to thank you on a highly memorable family trip.On our arrival in Chennai, there was an initial fear that our tour would start off a wrong note when we did not make mutual contact with the representative on landing. Sanjay thanks to the one call to you, our fears quickly turned to joy and excitement when we met the Chennai rep and driver. It was the start of an incredible journey that will be forever etched in our minds as the Govender family.
Radhakrishna and Khan started us on an very insightful tour of Chennai that was very historical and eye opening to us.In Kolkatta, Tuhin and Binod reinforced our confidence in the arrangement made by you. Binod needs commendation for his personal care and hospitality as a driver and knowledge of the city.From Kolkatta, we were dumped into the throws of the world famous Varanasi. It was enchanting and made even more memorable by our tour guide cum historian Ashwani Kapoor.From Varanasi to Mumbai, our holiday adventure continued.
We then moved on from Mumbai to Cochin on our last internal flight.In Cochin began our incredible land journey from Cochin back to Chennai.In Cochin, we were given a double dose of Shaji(our guide) and Shaji(driver).Both lived up to our delight!!! Shaji the tour guide was very informative and knowledgeable which made our brief tour there memorable.
My request for a single driver from Cochin to Chennai was a wise choice and the rep Shaji shone with incredible dedication and courtesy. Through his travel guidance, we were ushered safely with confidence and delight from destination to destination within Kerala and Tamil Nadu states all the way back to Chennai. He made the road journey extra special to us as a family and travellers in the quest for discovering India. Planning, hotel and travel arrangements etc were to our full satisfaction throughout our journey through India and was made special by many of the aforementioned representatives. The Xmas and New Years Eve functions were highly enjoyed by us as a family. Please pass on our appreciation to these individuals and worthy travel ambassadors for India. The constant contact by you both ,Santosh and Sanjay, also gave us full confidence in your attempts to ensure full client satisfaction. As a family in a foreign land this is appreciated and valued and a good trait of a reputable company which needs special mention.
In summary you and the aforementioned team comes highly recommended for a memorable journey through India and we wish to thank you once again for making it very special for us as a family.
Tarana and Lenny Govender and family, South Africa
Date: Fri, 14 Feb 2014 18:21:45 -0700
Subject: RE: Feedback on Your trip to kerala. Ref sujata ji
Got swamped with work and forgot all about this. Here you go
I travelled to Kerela with my Mom in Jan 2014. I reached out to Sanjay to help me with trip planning and reservations about 6 weeks prior to my trip. Sanjay made my trip so easy to plan , offering great choice and alternatives , kept in touch on a regular basis and ensured that we got things done in a timely manner to get the hotels I wanted as this was during peak season.
Upon arrival to Kerela my experience was nothing but perfect. All arrangement were wonderful. There was someone to receive me at the airport and all arrangement were perfect. The car was a very comfortable , driver was amazing too. He took care of making all my massage appointments, ensuring we had tickets for every activity we wanted to do, as well as took to to the perfect places to shop for spices, sarees etc. Each of the hotels were wonderful - just what I expected and more
I would highly recommend Sanjay and would not hesitate to give his reference to my friends and family
From: Rashmi Pandya [mailto:email@example.com]
Sent: 24 April 2014 01:08
Subject: Re: Rashmi's family trip to India in April- vehicle details in Ahmedabad
Now I'm back in London, after a fantastic trip, I would like to say a big thank you for organising fantastic transport and drivers for us. Much appreciated.
I would like to settle the bill please, so do let me know of the total in rupees, and please let me know of your bank details so I can transfer monies to you.
I will recommend you to my friends and contacts in the UK!
All the best
From: Ashmika Maharaj [mailto:firstname.lastname@example.org]
Sent: Friday, February 28, 2014 1:45 PM
Subject: RE: Feedback on Your trip to India
To: Sanjay sharma
Firstly I want to thank Amit and yourself for the awesome time we all had in India. The hotels booked were all good. Our transport was always on time. Amit was always around to take our calls and reply to us. We really had a marvellous and incredible time in India. I would definitely recommend you to all my friends and family who want to visit India. Once again thanks to you and Amit for the outstanding job done and making our trip one to remember.
Take care until my next TRIP.
From: Saravanan Subbaraman [mailto:email@example.com]
Sent: Tuesday, May 13, 2014 8:02 PM
Subject: Re: Saravanan group booking x 9- Feedback on the trip arrangements
To: Sanjay sharma
Job well done Sanjay & entire team!!!
You guys have proved your worthy to 1st time doubtful customers & rest assured we will definitely recommend your tour services to all our friends and family.
There weren't a day that my family felt insecure or afraid that things may go wrong with your agency.
Thank you so much & it's a pleasure doing business and creating this relationship with all of you.
From: Rajasegaran Rajoo <firstname.lastname@example.org>
Date: Tue, 2 Sep 2014 07:34:56 +0000
Subject: RE: Feedback
To: Sanjay sharma
Thanks for arranging such a wonderful trip for us and my whole family enjoyed it except for few areas where you guys may need to know:
1. Driver – Experienced driver but lots of safety concern. He beats the rules all the time and very hasty in driving until at one time he had to argue with another driver when both vehicle came to a dead lock. It was frightening as the conversation was too heated and nasty which I do not want my kids to experience. He was on his phone 90% of his time driving and sometimes keying in short messages while driving. So many sudden brakes when his focus is not on the road. As a frequent traveller I would not recommend this driver at all to any tourist at all time. The only good thing about him is the punctuality. He was punctual all the time.
2. Hotel – This hotel maybe a 4 star 10 years ago but not anymore. The facilities are a bit run down but luckily the rooms are good. I would rate it 3 star the most. All the staff are helpful . A plus point to the hotel. There are no nearby attractions or shops where we can walk out and finish our time. We had to stay indoor even if we have ample of time.
3. Houseboat – Above average service by crew on board and we truly enjoyed the stay. The food on board was excellent. The only minus point is no hot shower on board. The water was freezing cold for a morning shower.
4. Activity – We were disappointed with the last minute notice of Kalari Payat. I am not sure if the show was not scheduled or the driver was just lazy to drive us 1 hour away for the show. We were asked to pay Rs550 each if we wish to see a package of Kalari Payat . Katakali dance and Mohini dance which we turned down and asked for a refund. He told us there is no standalone Kalari Payat show .
Thanks and hope to engage you on another trip as well.
From: "Roshini Govender" <Roshini.Govender@Milpark.ac.za>
Sent: Friday, August 29, 2014 3:31:00 PM
Subject: THANK YOU
To: Sanjay sharma
I am back in South Africa and would like to thank you from the bottom of my heart for the fantastic service that was offered to me and my sisters when we travelled to Kerala. Our tour guide, Shinoj was excellent albeit not being fluent in English, he was a true gentleman and gave us professional service at all times.
The accommodation chosen was good (except Misty Mountain which was ok but for the damp which I assume was due to the wet weather) but all the other places were fantastic and we were all exceptionally pleased. The vehicle provided fulfilled our requirements and was very comfortable.
Please pass our thanks to Shinoj as I am unable to contact him on the number he furnished me with.
I will definitely use your esteemed travel company for future visits and will recommend you to friends and colleagues.
May your company grow from strength to strength.
From: Beverley Parrott <Bev_777@optusnet.com.au>
Sent: Friday, December 26, 2014 7:38:00 PM
To: Sanjay sharma
Hello Sanjay, and a very Merry Christmas to you too and all the best for 2015.
I have been home only 3 days and hit some very hot weather - 41degrees yesterday !
yes, we all thoroughly enjoyed the tour you arranged for us. There is nothing we can criticise. In particular we would like to give credit to Jeet the driver who escorted us - he is a terrific driver,was courteous and reliable.
Everything went very well.
We also enjoyed our stay in Darjeeling over Christmas and ended with four days in Kolkata.